If you have multiple companies in your ADP Run account (Multi-Company Access (MCA) company group), you'll need to set up alternate users for each company that you need connected to Payroll Integrations. Please follow the instructions below to set up an alternate user:
- Have your payroll admin log into your ADP RUN account
- Select the company that you want connected to Payroll Integrations.
- Click "Settings"
- Under the Company Section, select "Add Users"
- Put "Payroll" as the first name, and "Integrations" as the last name.
- Set the Role as either "EE & Payroll" or "Payroll Admin"
- Enter an email address that you have access to.
- Click Save
- Check the email that you used in step 8 for an email from ADP. Click the link in the email labeled "Finish your registration"
- Set up a password for this account. *Write down the username that ADP sets up for this account (or choose a user name such as PayrollIntegrations)
- Enter your phone number and verify with the code it sends.
- Once you get to the confirmation page you've set up your alternate user. If you have multiple companies in your ADP Run account that are needing to be connected to Payroll Integrations, you'll need to follow steps 2-12 for each company.
- This will allow each company in your organization to download the Payroll Integrations app out of the ADP Marketplace.
For any further assistance, please submit a help desk ticket here and we will get back to you as soon as possible.