Voya Integration Request
Follow the steps below to kick off your 401(k) payroll integration. This should only take a few minutes — and our team is here to help every step of the way.
Your steps to get connected
Eligibility Requirements for existing Voya Plans
To be eligible for payroll integration, existing Voya plans must meet the following minimum requirement:
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Assets Under Management (AUM): $3,000,000
If your plan does not currently meet this requirement and you'd like to discuss your options or submit an exception request, please contact our sales team at sales@payrollintegrations.com
1. Send the integration request email to your recordkeeper contact
Send the following integration request email to your Voya point of contact.
Email Template - Copy the template below. The vendor details are already filled in — just replace everything in [brackets] with the pertinent information.
To: [Voya Point of Contact]
Subject: [Plan Number] [Plan Name] — 360 integration with Payroll Integrations, Inc.
Dear [Voya Point of Contact],
[Company Name] would like to setup 360 integration with Payroll Integrations, Inc. Please send a task to request a Voya EDS Representative to be assigned to the project. Here is the information you need for the request:
Payroll vendor: Payroll Integrations, Inc.
Contact: Carly Doede (619-826-3506)
Email: implementation@payrollintegrations.com
Thank you,
[Your Name]
2. Testing — what to expect before you go live
Once the payroll connection is established, our team will review your payroll configuration and send a test file to Voya with your census and contribution data. Voya will cross-check this against their records to make sure everything lines up.
Before testing kicks off, please make sure your payroll system has accurate, up-to-date information for all employees:
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Full name
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Address
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Date of birth
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Hire date
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Termination date (if applicable)
If your plan excludes any employee classes — for example, part-time or union employees — please let your Payroll Integrations implementation specialist know so we can configure the integration correctly from the start.
During testing, you will need to continue manually:
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Submitting payroll files to Voya
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Applying any contribution or deduction changes from Voya into your payroll system
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Testing typically spans a few pay cycles. We will notify you as soon as the automated connection is live — at that point, you can stop the manual steps entirely.
Questions? We’re here to help.
Reach our sales team at sales@payrollintegrations.com. We’re happy to walk through these steps with you on a call.