Frequently Asked Questions During Onboarding
Answers to questions we see often. If you need assistance with any of these topics, please use the chat box to submit a request to our Onboarding Team.
→ How do I get started integrating with Payroll Integrations?
Please reach out to your Recordkeeper to let them know you are interested in integrating. They will initiate the process with the Payroll Integrations Onboarding team.
→ I clicked the link in my email but am having trouble getting my payroll to connect. What do I do?
We are here to help! Use the live chat on this page to talk with an Onboarding Specialist to address any issues you are having.
→ I never got the email to start setting up the connection with Payroll Integrations, what should I do?
If you got an email from anyone at Payroll Integrations you can reply to that and let them know you didn't get the link to start onboarding. If you haven't gotten an email from Payroll Integrations please reach out to your Recordkeeper and they can loop us in on the set up process.