Once a plan is onboarded to Payroll Integrations, divisions will need to be approved before files can begin being sent to the recordkeeper. This includes both test files and production files. Once the division(s) are approved, files will be delivered to the recordkeeper automatically from the given activation date onwards.
To easily determine if a plan's division(s) have been approved, you can check the Payroll Integrations dashboard to check for any red caution 
symbols.
To approve any pending divisions please complete the following:
- Click on the plan that needs to be approved.
- Click the blue
button for each division pending approval.
Once the division is approved, the approval status will appear as 'Approved'. Payroll Integrations will begin sending payroll files to the plan's recordkeeper from the activation date onward. If files are no longer needed from the activation date onward, the activation date can be adjusted -- Updating Plan and Division Information.
For any further assistance, please submit a help desk ticket here and we will get back to you as soon as possible.